Real-time video chats with Virtual Health Practitioners
What is MYNDUP?
MYNDUP is stopping the “one size fits all approach” to mental health by offering live 1-1 video sessions across the mental health spectrum: Therapy, Counselling, Life and Career Coaching, Mindfulness & Meditation.
Academic research concludes that a range of mental health solutions are required for effective treatment which is why many EAP providers and insurance companies fail to deliver.
MYNDUP has a network of world-renowned practitioners who all hold qualifications in their field. The main expertises: anxiety, depression, addiction, sleep problems, trauma, etc.
Challenges and Objectives
Therapists specialize in such areas as anxiety, depression, addiction, sleep problems, trauma, LGBTQ struggles, or even veteran-related difficulties. For this reason they needed a simple thus secure inner real-time video platform for long and short-form video sessions.
Implementing real-time business logic on the backend requires substantial experience from software engineers. Thus, we put our efforts into building fully accessible platform both on mobile and desktop
Step-by-step booking process to identify the needs of everyone
Booking page which shows the available spots of a desirable therapist
Strype APIs for a payment functionality
Individual profile page of the therapist
How We Helped
We introduced 30 and 60 minutes long sessions. The link becomes active 10 minutes before the appointment and deactivates 10 minutes after the meeting that allows the secession the come to a natural and smooth ending.
We worked in 2-weeks sprints for faster feedback and continuous improvements.
MYNDUP customers can enjoy the simplicity of the flow with a clear interface and efficient optimization.
End-to-end control of the customer-to-practitioner journey
Live interaction based on text and video chats with rich media such as video, audio & text. We used the Twilio cloud platform as a web service APIs that allows communication in a multi-user environment that is addressed directly but is anonymous among users.
“Devima Solutions delivered a bug-free tool to their client in a timely manner. The team never refused last-minute changes and always accommodated requests. They’re a collaborative team that manages projects seamlessly. Devima offers excellent quality and professionalism at every step of the project”
The real-time chats ultimately came to fruition on the website. We’re so excited to have formed such a strong and intelligent platform.